Michigan Patient Experience of Care Initiative (MiPEC)
The Michigan Patient Experience of Care Initiative, or MiPEC, is a voluntary, statewide, collaborative initiative established to fill unmet needs related to measuring, reporting and improving patient experience of care in the physician practice setting. The mission of MiPEC is to measure, report on and improve patient experience of care through creating and utilizing one standardized statewide initiative. To see MiPEC 2016 statewide patient survey results by physician organization, please visit myCareCompare.org
Important Documents
MiPEC Overview
Implementation Guide
Memorandum of Understanding (MOU)
Connecting to the Beryl Institute and HealthDoers Network
MiPEC 2nd Annual Improvement Summit - 2017
Bish Bashara's Keynote Presentation and Workshop Handouts
Karen D. DeCuir-DiNicola's Keynote Presentation
MiPEC Annual Improvement Summit - 2016
Meeting Presentation
Zingerman's Handout: "Building Culture of Service"
Team Time Worksheet
Improvement Webinars
Engaging Physicians to Improve PEC - October 13, 2016
For more information, please contact the MiPEC staff:
Lisa Mason
lmason@gdahc.org
248-282-6904
Bob Parrish
robertparrish53@gmail.com
313-492-6370