The Greater Detroit Area Health Council (GDAHC) is committed to improving the health care system to make is easier for medical professionals to provide high-quality care to patients. Providers can contribute to this goal by participating in the GDAHC teams below. If you are interested in participating in or have questions about these teams, please contact Lisa Mason, Vice President of Cost Quality, at or (313) 596-0811.

Voice of the Patient Initiative

The Voice of the Patient project is a collaborative effort of the Greater Detroit Area Health Council (GDAHC) and the MI Primary Care Transformation (MiPCT) initiative to spread patient and family advisory councils in Michigan physician practices. The goal is to increase the understanding and use of patient input to solve problems, improve quality, and provide a unique and important perspective in our patient-centered care journey. Through the effort, five practices have initiated Patient and Family Advisor Councils (and received MiPCT Practice Learning Credits for their efforts!).

We are recruiting additional practices who are interested in joining the initiative, which is a partnership project of MiPCT and GDAHC. If you are interested, please contact Diane Marriott or Lisa Mason.

Voice Of the Patient Wrap-Up Webinar
Tuesday, March 17, 2015
55 Minute Video

Southeast Michigan “See You in 7” Hospital Collaborative Planning Team

The “See You in 7” Planning Team provides oversight for the Southeast Michigan “See You in 7” Hospital Collaborative, the goal of which is to reduce hospital readmission for patients discharged with heart failure by improving the early follow-up process. Twelve hospitals in Southeast Michigan are participating in the year-long hospital collaborative. The project is managed by the Greater Detroit Area Health Council and the Michigan Chapter of the American College of Cardiology. For slides from each of the Collaborative sessions, please click on the links below.

Session 1
Session 2
Session 3
Session 4
Session 5
Session 6
Session 7
Session 8
Session 9

To view a list of "See You in 7" Planning Team members, click here.

Emergency Department Utilization Team

GDAHC’s multi-stakeholder EDU Team develops strategies to reduce emergency department use for primary care physician (PCP) treatable conditions.

The EDU Team developed a poster that guides patients on the appropriate use of the emergency department using the visual aid of a "stoplight." The Emergency Department Stoplight Poster is available in various sizes, free of charge, for your organizations' use. To reserve your posters, pleaseclick here.

To download or print a copy of the Emergency Department Stoplight Poster, please click here.

To download or print a copy of the Emergency Department Tri-Fold Brochure, please click here.

Strategies related to improving access to primary care physicians were used in a successful pilot program with Oakland Southfield Physicians and Blue Care Network. To access the Toolkit items used in the EDU Pilot, please click on the following links:
Welcome Letter
Access to Care Policy
After-Hours Telephone Script
Post-ED Visit Letter

For helpful tips on how to use the Toolkit, please read the following Implementation Guide. To learn more about the GDAHC EDU Pilot, please see the EDU Pilot Description and the PCP Access Pilot Background (click here to access the detailed version).

The EDU Team also developed tips on when to use the emergency room, which can be accessed here.

The Robert Wood Johnson Foundation featured the EDU Team pilot that used primary care office management to reduce Emergency Department visits in a video. To watch it, please click here.

The EDU Team pilot was published in the American Journal of Managed Care.
"Emergency Department Associated with Primary Care Office Management"

To view a list of the Emergency Department Utilization Team members, click here.

Patient Experience of Care Workgroup

The Michigan Patient Experience of Care Workgroup was formed in partnership with Alliance for Health from west Michigan to expand the number of practices measuring patient experience of care and to assist practices in implementing activities to improve patients’ care experiences. To view a list of Patient Experience of Care Workgroup members, click here.

Measurement and Reporting Team

The Measurement and Reporting Team oversees GDAHC’s public reporting on, including our Physician Organization Reports, which measure the performance of more than 4,000 physicians in southeast Michigan. The team is responsible for identifying, adding and/or modifying clinical conditions for performance measurement and public reporting. To view a list of Measurement and Reporting Team members, click here.